Return window
Contact us within 14 days of delivery if you would like to request a return. Items must be unworn, unused, and returned with original packaging and tags.
Non-returnable items
Personalised, final-sale, hygiene-sensitive, or visibly used items cannot be returned unless they arrive faulty.
Return shipping
Customers are responsible for return postage unless an item is incorrect or faulty. Use a tracked service, as we cannot accept responsibility for lost return parcels.
Refund timing
Approved refunds are issued to the original payment method after inspection. PayPal and your bank may need additional time to display the funds.